Privacy Policy

Introduction

Chauffeurs Lane (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at chauffeurslane.com.

Information We Collect

We may collect the following types of information:

• Name, email address, phone number, and billing address when you make a reservation
• Pickup and drop-off locations for your rides
• Payment information processed through our secure payment partners
• Communication records when you contact our customer service team
• Device information and browsing data when you visit our website

How We Use Your Information

We use your information to provide and improve our luxury transportation services, process reservations and payments, communicate about your rides and account, send service updates and promotional offers (with your consent), comply with legal obligations, and ensure the safety of our clients and chauffeurs.

Information Sharing

We do not sell your personal information. We may share your information with our chauffeurs to fulfill your ride, payment processors to complete transactions, law enforcement when required by law, and service providers who assist in our business operations under strict confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your personal information including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is completely secure.

Your Rights

You have the right to access, correct, or delete your personal information, opt out of marketing communications, and request details about how your data is used. To exercise these rights, contact us at info@chauffeurslane.com.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Contact Us

For questions about this Privacy Policy, contact us at:
Chauffeurs Lane
595 Old Norcross Rd, Suite I, Lawrenceville, GA 30046
Email: info@chauffeurslane.com
Phone: (770) 310-8765