Privileges by Chauffeurs Lane
Every ride earns its place.
Privileges is our membership for the clients who travel with us most. Four tiers — Bronze, Silver, Gold, and Platinum — each one earned automatically from how you ride. No fee, no application, no card to carry.
The more you travel with us, the more the service anticipates you: complimentary upgrades, priority dispatch, a chauffeur who knows your preferences — and Lane Credit back on every completed trip.
The four tiers
A standing for every traveller.
Bronze
Every account holder
Your account, ready whenever you travel.
- Saved addresses and ride preferences
- Full trip history and downloadable receipts
- A direct member support line
- Your personal referral invitation
Silver
$1,000 in trailing-12-month travel
Recognized for choosing us.
- Lane Credit on every completed trip
- Complimentary cancellation up to 24 hours before pickup
- Bottled water and device charging noted on your profile
- Priority response from dispatch
Gold
$5,000 in trailing-12-month travel
The service begins to anticipate you.
- A higher rate of Lane Credit on every trip
- One complimentary vehicle-class upgrade per trip
- Priority dispatch — our most experienced chauffeurs
- Preferred chauffeur and a dedicated dispatch contact
Platinum
$15,000 in trailing-12-month travel
Reserved for our most valued clients.
- Our highest rate of Lane Credit on every trip
- A two-class complimentary upgrade
- Guaranteed availability with 12 hours' notice — no surge
- A named account manager and arrivals meet-and-greet
Each tier includes every privilege of the tiers below it. Standing is reviewed continuously — reach a threshold and the new tier is yours immediately.
How it works
Nothing to manage. That is the point.
Earned, never bought
There is no fee and no application. Your tier reflects how you have travelled with us over the trailing twelve months — nothing to sign up for.
It moves with you
Standing is measured on a rolling 12-month window, so your tier always reflects how you travel today, not years ago.
Lane Credit on every trip
Every completed trip returns a percentage of the fare as Lane Credit. It applies automatically at the Review step of your next booking.
Privileges apply themselves
Complimentary upgrades, priority dispatch and airport wait-time grace are honored automatically — there is nothing to claim or present.
Introduce a friend
The best clients arrive by introduction.
Every member has a personal invitation code. When someone you introduce completes their first trip, you both receive Lane Credit. Your code lives in your account, alongside your tier and your credit balance.
Your standing is waiting.
Sign in to see your current tier, your progress to the next one, and your Lane Credit balance. Already travelling with us? Your standing is building with every trip.
Family offices and principals seeking a dedicated retainer arrangement — see our Private Client program. Corporate accounts — see /enterprise.